Your Comprehensive Digital Evidence Management Application
All digital evidence can be accessed from a secure, single application, providing convenient access for all stakeholders.
Is Your Agency Overwhelmed with Digital Evidence?
Digital evidence is increasing exponentially, and police departments struggle to keep up with it all. If your agency does not have a proper digital evidence management application to access all your digital evidence, then tracking evidence is likely consuming valuable resources, increasing your agency’s liability, and increasing your agency’s risk for public embarrassment.
Our digital evidence management application, DigitalOnQ solves this by providing you with a comprehensive system that empowers your staff to access, manage, and share all digital evidence from one place, no matter the media type or where it’s stored. The application also provides an advanced layer of security, ensuring original digital evidence never changes and accounts for every file no matter who is accessing it — ultimately providing a high level of efficiency and confidence for every stakeholder.
DigitalOnQ will help you manage evidence that includes:
- Digital CCTV media
- Body-worn camera media
- Crime scene photos
- Recorded interviews
- Drone footage
- Third-party digital evidence
With Our Digital Evidence Management Application, You’ll Experience an Average of:
Reduction in Staff Hours
Is Your Digital Evidence Securely Stored and in Compliance?
Since crime scene photos, surveillance footage, and witness interviews are critical to many cases, digital evidence is equally as important as physical evidence.
DigitalOnQ stores your evidence at your department, on the government cloud, or a combination of both depending on your needs and budget. It adheres to SWGDE (Scientific Working Group on Digital Evidence) standards and best practices for digital evidence management and utilizes FBI Criminal Justice Information Services (CJIS) storage guidelines.
Beginning with the time of upload, DigitalOnQ manages all the digital evidence in a case, maintaining an unalterable chain of custody and assigning retention policies. It also maintains the integrity of digital evidence by producing a unique hash for every file, ensuring the files are unchanged during the upload process. For sensitive evidence, DigitalOnQ’s security policy can be set up to limit user access to sensitive cases.
With DigitalOnQ you can:
- Store your digital evidence securely.
- Control who has access to sensitive evidence.
- Reduce officers’ time needed to submit digital evidence.
Are You Still Providing Discovery on Discs and Thumb Drives?
The discovery process for digital evidence has become one of the most time-consuming tasks for agencies. Discs and thumb drives are not secure and are time-consuming to copy. They can also be easily misplaced or given to the wrong people.
Wherever your digital media is stored – CDs, flash drives, external hard drives, servers, or other media – DigitalOnQ has the flexibility to quickly import large volumes of digital evidence. It also provides organizational tools, such as grouping files by category, file type, offense, or case number.
With DigitalOnQ, Your Staff Is Empowered By:
- Eliminating the time-consuming task of copying digital evidence to discs and thumb drives.
- Managing digital CCTV media, body-worn camera media, crime scene photos, recorded interviews, drone footage, third-party surveillance footage, AND MORE.
- Reducing liability from data degradation, theft, or disasters that impact physical storage devices.
Are You Sacrificing Speed for Security?
DigitalOnQ is fast and efficient, so you won’t have to sacrifice speed for security. Investigators can quickly upload digital evidence and move on to other pressing tasks. By streamlining the process of uploading digital evidence, it saves valuable time for patrol and detectives. Advanced query tools make finding, reviewing, and sharing critical digital evidence uncomplicated and straightforward.
Digital evidence can be easily and securely shared by giving access to the appropriate people and providing an expiration date for access. DigitalOnQ provides an advanced layer of security, accounting for every file and ensuring original digital evidence never changes.
DigitalOnQ Saves Time and Keeps Your Evidence Secure:
- Be confident the prosecutors are receiving all digital evidence in a case.
- Ensure the case evidence is shared only with authorized parties for a specific time period.
- Provide watermarks on digital evidence for added security.
Can You Easily Access and Share Your Digital Evidence?
Patrol officers, detectives, and supervisors often work in different locations and need to be able to quickly share digital evidence. DigitalOnQ is conveniently available from a web browser with access to your intranet, enabling officers to quickly search and upload digital evidence from the field. Management of the digital files is done from the desktop client to make notes, print, burn, and share discovery. DigitalOnQ can be fully integrated with our industry-leading evidence management application enabling convenient access to both physical and digital evidence.
With DigitalOnQ, users can:
- Upload and access digital evidence in the field.
- Access digital evidence from any computer on the department’s network.
- Conveniently access digital evidence for case management.
Efficiently Organize Your Digital Evidence
Stop drowning in the sea of digital evidence by streamlining the way you access and manage it and empowering all stakeholders.
DigitalOnQ empowers officers to capture digital evidence from a mobile device and easily import CCTV, Ring, Arlo, or other third-party media collected from neighborhoods and businesses. Our application saves officers’ time, reduces stress, and allows them to move on to other calls for service more quickly.
DigitalOnQ ensures support for video playback, image review, and opening documents directly within the system. In addition, specialized digital evidence can be downloaded for review outside DigitalOnQ.
Prosecutors & Stakeholders
DigitalOnQ allows investigators to share an entire case as an online download. Shared evidence is password protected and limited, so case files can ONLY be downloaded during a designated period. Therefore, a prosecutor is empowered to quickly access case evidence during their discovery process.
DigitalOnQ works with any device (100% hardware agnostic) and is fully scalable to empower departments of any size to have a cost-effective way to store their digital evidence. For example, digital evidence can be stored on a local hard drive, dedicated server, or an inexpensive NAS in the cloud using Azure Government Storage or a combination of these.
DigitalOnQ enables users to identify and purge digital evidence with its built-in automation and notification tools. DigitalOnQ integrates with our physical evidence management application (EvidenceOnQ) and syncs retention settings to alert you when all evidence in a case is ready to be purged.
DigitalOnQ’s unalterable chain of custody ensures the integrity of digital evidence. It logs every action, from the time it was created to its final adjudication.
Benefits and Features
Everything in One Place
However your digital media is stored – CDs, flash drives, external hard drives, servers, or other media – DigitalOnQ has the flexibility to quickly import large volumes of archival, current, and future digital evidence into the system. In addition, DigitalOnQ allows you to group or associate your evidence into categories to fit within your department’s evidence handling policy.
Secure Mobile & Web Access/Capture
With DigitalOnQ, your evidence never changes when it’s uploaded into your digital property room. DigitalOnQ produces a unique hash of every file, ensuring the chain of custody of every file is documented and accounted for. Evidence shared with prosecutors or other investigators can be limited to a specific timeframe. Watermarks can also be added to shared images for increased security. Usernames and passwords can be synced with Active Directory or auto-generated and independently managed by users.
Integrates with EvidenceOnQ
Store all your evidence in one place. Officers, detectives, and prosecutors can view physical evidence records and digital media evidence within the same platform. There’s no need to utilize two systems or request copies stored on a disc to review case evidence. One-click access to DigitalOnQ’s repository provides instant access to critical digital evidence.
Robust Sharing Options
Digital evidence can be shared electronically via a secure link or saved to physical media and handed off to the prosecutor. When evidence is shared electronically, you have control over who sees it, for how long, their level of access, and whether or not they can download a local copy. DigitalOnQ’s comprehensive security system manages and documents the entire chain of custody.
Maintains the Original Media Integrity
DigitalOnQ verifies imported images that came from their original source and identifies when duplicate files may already be in the system. All digital multimedia are imported with the original metadata created when the image was captured, including device make/model, date/time taken, camera settings, image size, GPS location, and more. DigitalOnQ maintains complete file integrity throughout the entire evidence cycle.
Classification, Annotation, & Grouping
Streamline how you organize and search for digital evidence by applying classifications, annotations and through the use of file grouping. For example, investigators can easily apply annotations, crime classification, and organize evidence by address, date/time collected, original collecting officers, and much more.
Edits & Enhancement
Need to blur victims or addresses within a set of images? Or brighten a set of dark photos and crop them so just a person-of-interest can be seen? Users with appropriate permissions can apply redactions or make critical enhancements directly within DigitalOnQ. Every redaction or enhancement is saved as a separate derivative file leaving the original files unchanged. DigitalOnQ also seamlessly integrates with Adobe Photoshop if more advanced edits and enhancements are required.
Easy to use search tools allow investigators to query digital evidence by name, case number, type, date, collecting officer, and other available file information. Stop spending hours combing through discs or external hard drives, searching for a critical digital evidence file. Now you can dynamically view all images and video, or a single video related to a case, in a detailed thumbnail view with simple one-click preview access.
The DigitalOnQ system can manage virtually any type of digital evidence. For example, patrol officers can upload CCTV footage collected from businesses and case photos taken when their department-issued smartphones. Investigators can add witness interviews, crime scene videos, and other digital evidence. Traffic detectives can upload crash reconstruction data and drone footage. All digital evidence collected by police departments can be stored and managed in one place, and you’re always in control.
With DigitalOnQ, investigators can seamlessly review and share any Axon digital media, including BWC video, AxonCapture case photos, and citizen shared digital evidence.
DigitalOnQ adheres to SWGDE (Scientific Working Group on Digital Evidence) standards and best practices in digital evidence management. DigitalOnQ ensures the integrity of digital evidence by producing a unique hash of every file. This process guarantees none of the files are changed during the upload process. DigitalOnQ also maintains an audit record cataloging the dates, times, and users who have viewed or accessed individual case files. A chain of custody report can be generated at any time, proving the authenticity and integrity of the evidence.
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Industry-Leading Software From Experts With Law Enforcement Expertise
Along with our industry-leading software, FileOnQ also provides training from experts who have a background in law enforcement. Their experience in evidence management, crime scene investigation, patrol supervision, prosecution, and corrections will help you make the most out of your FileOnQ solution. Our experts consider the “big picture” and work to extend the system benefits to every stakeholder, increasing the overall efficiency and effectiveness of the department.
With an in-depth understanding and knowledge of our FileOnQ software and evidence management processes, our product specialist will help your agency see a clear vision of the tailored solutions available to you both now and in the future.
Subject Matter Experts
With specific law enforcement experience, our subject matter specialist will work closely with you to ensure your unique needs are met.
Our deployment specialists work with you to ensure all aspects of your system implementation are carried out efficiently and thoroughly.
Frequently Asked Questions
Can digital evidence be stored in the Cloud?
Yes. Digital evidence can be stored on-premise, in the cloud, or a hybrid approach of both. FileOnQ can provide storage for your digital files if your agency does not have storage resources.
Can we share digital evidence with external parties such as the prosecutor's office?
Yes, the DigitalOnQ Share feature allows designated users to share digital evidence with parties both within and outside your agency. The audit trail documents each time a digital file is shared.
Can media files be uploaded in bulk or just one at a time?
Bulk uploads can be made using the web-based solution as well, however, iPhones contain proprietary software that only allows the upload of one file at a time. The easy solution is to load the files onto a PC, then upload them into DigitalOnQ.
Is DigitalOnQ limited to the types of media files it handles?
No. DigitalOnQ can import and store any digital media type including images, video, PDF, audio, etc. Even third-party proprietary media such as CCTV and their players can be stored in DigitalOnQ.
Are the required media viewers/players proprietary?
No, however some media players often require proprietary files to be uploaded in order to play videos. Unfortunately, no universal player permits the viewing of ALL video media when the media was recorded using proprietary encoding software.
Avoiding These Seven Mistakes Can Save Your Agency from a World of Trouble
We have witnessed common mistakes made by agencies that can put them at risk. Please download this free guide called "The Seven Deadly Sins" that will help you evaluate your processes.