Training Services

Our trainers are dedicated to your success.

Really Get to Know FileOnQ

New Customer Training

FileOnQ not only provides industry-leading software but adds another layer of excellence by offering training from experts who have a background in law enforcement. Their experience in evidence management, crime scene investigation, patrol supervision, prosecution, and corrections give agencies an added benefit to make the most out of their FileOnQ solution. Our experts consider the “big picture” and work to extend the system benefits to every stakeholder, increasing the overall efficiency and effectiveness of the department.

Our training goes above and beyond what other software vendors provide. We provide hands-on training as we discuss each aspect of your property and evidence management. The flexibility of our system equals the flexibility of our training; we customize it to meet your needs. Our experts carefully evaluate your current processes to understand your goals and requirements, then offer various solutions for you to determine what will be the best for your agency. We also provide customized procedures for all users, both sworn and civilian. We can also provide a customized training video to push to officers, ensuring they all receive the same instructions.

Current Customer Training

Our training services go beyond the initial implementation. Your maintenance and support coverage also includes unlimited telephone and web training. We firmly believe our customers’ success is our success, and the key is providing skilled professional services and training not just at implementation, but throughout our entire relationship.

Get Started with Training Today —Online or Onsite

Whichever is Best for You

If you need additional training, we provide personal web training using GoToMeeting. This training is free of charge with your annual maintenance and support contract. We can also provide on site training at a reasonable cost.

Request Training

Professional Services

Toll-Free Customer Support

Our Professional Services team is available to answer questions through email or our toll-free number. This is FREE with your maintenance & support agreement.

Learn More

Great News! Consulting & Training Is Always FREE for Customers Who Have a Current Maintenance and Support Contract.

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